Checkins.org Support Form

Support Needed*

Outreach Data Collection Data Insights & Reporting Verified Services Map Log-in Billing

Other:

Feature

Data loading Filters Address Search Radius Search

Other:

Outreach Needed or Experiencing Issues?

External Outreach (Community) Internal Outreach (My Contacts)

Other:

Data Collection Needed or Experiencing Issues?

Data Collection Needed (Modification to Forms) Experiencing Issues (Errors, Performance Issues, etc.)

To add, delete, or otherwise modify your Check-ins Form, please go to checkins.org and under the Resources menu button, select Getting Started - Data & Insights. Then, click on the Check-ins Modification Form menu button and view the video for instructions!

Data Collection Tool Used

Check-ins Form

Check-ins Form Issues

Unable to Access Form Unable to Complete Form Poor Performance (Form is Slow to Load, etc) Incorrect Form Shows for User

Other:

Browser Used

Chrome Microsoft Edge Firefox Opera Safari

Other:

Device Type Used

Desktop Mobile

Other:

Operating System / Mobile

Android iPhone

Other:

Operating System / Desktop

Windows Mac Linux

Other:

Data Insights & Reporting Needed / Experiencing Issues

Dashboards (Tableau) Emails (Weekly Progress) Heatmap (Tableau) Spreadsheets App Integrations Downloads

Other:

Log-in Help Needed

Add New User Unable to Access Data & Insights Portal

Other:

To learn how to add a new user, please go to checkins.org and under the Resources menu button, select Getting Started - Data & Insights. Then, click on the Add New User menu button and view the video for instructions!

Type*

Billing Issue Type *

To proceed with a payment method change, please access the Payment Method Change Form here.

Description*

To expedite support, able to upload a screenshot of the issue? (Take a photo of the device screen, or capture a screenshot through the device)

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How can we help?

Contact Information